Three-hour delays and 200m queues: Furious travellers are left stranded at Sydney Airport after power outage at domestic terminal

  • A passenger said she received a text message three hours after arriving 
  • Terminal three suffered a widespread power outage because of burst water main
  • The power had been partially restored by mid day according to a spokesperson 

By BROOKE ROLFE FOR DAILY MAIL AUSTRALIA

Published: | Updated:

A burst water main at Sydney Airport caused chaos, delaying flights and frustrating hundreds of passengers Thursday morning.

Terminal three, run by Qantas, was hit with widespread power outage which delayed flights for up to three hours and left people waiting in queues 200 metres long, Nine News reported.

'The T3 terminal is operated independently by Qantas, however we are trying to ascertain when power may be restored,' the airport said in a tweet.

There were chaotic scenes at Sydney Airport Thursday morning after a burst water main caused huge delays leaving hundreds of frustrated fliers stranded

There were chaotic scenes at Sydney Airport Thursday morning after a burst water main caused huge delays leaving hundreds of frustrated fliers stranded

'We will update you once further information is received.'

A passenger said she received a text message three hours after arriving at the airport, slamming the airline for what she believed was poor organisation.  

Another woman tweeted and pleaded with the airline to improve its communication with customers.

'Hey Qantas - please - how about some #communications to passengers about your power outage since 8am cancelling and delaying flights? #CustomerService,' she wrote.

Terminal three, run by Qantas, suffered a widespread power outage which delayed flights for up to three hours and left people waiting in queues 200 metres long

Terminal three, run by Qantas, suffered a widespread power outage which delayed flights for up to three hours and left people waiting in queues 200 metres long

The power had been partially restored by mid day, according to a Qantas spokesperson.  

'Qantas' Sydney Domestic Terminal experienced a power outage this morning. Power has been partially restored and flights continue to operate,' they said.

'We have technicians on site and we'd like to thank our customers for their patience.'

The power had been partially restored by mid day, according to a Qantas spokesperson

The power had been partially restored by mid day, according to a Qantas spokesperson

   

Tech OutagesQantas

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