Covid jab rollout an 'extraordinary feat' but those harmed or killed by side-effects were let down and payout to victims should be doubled, inquiry finds

The Covid-19 vaccine programme in the UK was a ‘success story’ but those harmed by the jab have been let down, an inquiry has found.

Baroness Heather Hallett, chair of the UK Covid-19 inquiry, described the speed at which the vaccines were developed and rolled out as an ‘extraordinary feat’.

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But she admitted some people have ‘tragically’ died or been harmed by the jab and the current Vaccine Damage Payment Scheme requires ‘urgent reform’ as it is ‘not sufficiently supportive’.

This includes almost doubling the maximum amount victims or bereaved families can receive from £120,000 to at least £200,000, with a ‘fairer system for determining the payment’.

The threshold for people to be 60 per cent disabled to receive payment should be scrapped because it leaves 'those people with a significant injury that affects how they live, but does not meet the 60 per cent threshold, with nothing', Lady Hallett's report concludes.

Ministers must also take action to ‘rebuild’ public trust in vaccines, which has plummeted due to the spread of false information on social media and the unprecedented speed at which the new jabs were made available, it adds.

The 274-page report marks the conclusion of the probe's fourth module, which examined how vaccines and drugs were developed, authorised and delivered.

The Covid Inquiry, which opened in July 2022, is set to be one of the longest public inquiries in history. It has already overtaken the Bloody Sunday inquiry to be the most expensive, costing £204million by the end of last year.

Margaret Keenan, then 90, was the first patient in the UK to receive the Pfizer/BioNtech Covid-19 vaccine, at the start of the largest ever immunisation programme in the UK's history

Today's report finds that decades of global research and preparation were ‘fundamental’ to the UK's Covid-19 vaccine response.

This groundwork, which would ordinarily take between 10 to 20 years, allowed the UK to develop the Oxford/AstraZeneca vaccine and authorise two further vaccines within a year of its first identified Covid-19 case.

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In 2021, approximately 132million Covid-19 vaccinations were given across the four nations, making it the largest vaccination programme in UK history.

One study estimated almost 450,000 lives were saved in England alone.

By June 2022, about 87 per cent of the UK population aged over 12 years had been vaccinated with two doses.

The inquiry report stresses ‘it is neither proportionate nor practicable for the Inquiry to reach a view on the safety of particular vaccines or on causation in specific cases of alleged injury or death, or to attempt to quantify the precise risks of vaccination’.

But it says the UK Government and regulatory bodies ‘did not compromise the UK’s rigorous safety standards’ despite the urgency of the task and the record speed at which vaccines were developed.

Safety concerns were identified quickly and monitored and 'many millions' of lives were saved worldwide, with any risks 'far outweighed by the benefits'.

Retired Court of Appeal judge and crossbench life peer Baroness Heather Hallett who chaired the public inquiry into the Covid-19 pandemic

‘It is nevertheless important to recognise and acknowledge that, in rare or very rare instances, the vaccines did have serious adverse effects,' it continues.

‘The Inquiry heard moving evidence from representatives of the vaccine injured and bereaved Core Participants, who have often felt silenced or ignored.

‘Nothing that is said about the rarity of side effects should be taken to diminish the pain and loss of those who suffered injury, or whose loved ones died, after receiving a vaccine.’

The Vaccine Damage Payment Scheme was introduced in 1979 and was intended to pay compensation for ‘vaccine damage where vaccination is recommended by a public authority and is undertaken to protect the community’.

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It is not designed to be compensatory but to make financial assistance available to those who need it.

Entitlement to payment under the scheme is dependent on being able to establish that someone has suffered severe disablement of 60 per cent or more and that ‘on a balance of probabilities’ this was caused by the vaccine.

The maximum award has gradually increased over time and the current award of £120,000 - received as a one-off tax-free payment - was last revised in 2007.

Lady Hallett said it is clear ‘the current maximum payment of £120,000 is too low’, adding: ‘It should be raised at least to come into line with inflation.

A man walks past the entrance to an NHS Covid-19 vaccination centre in Westfield Stratford City shopping centre in east London in February 2021

‘An inflationary adjustment, as at December 2025, would lead to a payment in excess of £200,000.’

She said the Government must then subsequently apply annual increases in line with inflation and ‘introduce multiple levels of payment, commensurate with the degree of injury suffered’.

The inquiry heard there were only 790 applications to the compensation scheme in the ten years prior to the pandemic, compared to 17,519 by January 2025, which ‘quickly led to backlog and delay’. 

Between 2021 and 2023, 125 applications to the damage scheme resulted in payment and 2,266 were refused. 

Lady Hallett noted that the process was hampered by ‘insufficient’ resources, with just four administrative staff handling the scheme in December 2020 despite an ‘entirely foreseeable increase’ in applications.

Lawyers told the inquiry the process of applying is ‘brutal’ and there are huge backlogs in processing claims, with some people waiting more than two years for a decision.

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Reacting to the inquiry, Kate Scott, representing the Vaccine Injured and Bereaved UK (VIBUK) group, today said: 'It is an uncomfortable truth, but vaccine injury and death are part of the pandemic story.

'Today’s recommendations somewhat recognises that reality.

'We welcome this as an important step towards fairness for those who suffered devastating consequences.'

VICTIMS GIVE THEIR REACTION 

Kate Scott

Kate Scott, whose husband Jamie was left with serious brain damage after taking the vaccine, said she hoped the government would finally act to compensate those killed and injured by the vaccine.

'We've had five health ministers, three prime ministers, and they've all promised things but not delivered,' she said.

Wes Streeting had given her his word that he would sort it out, she added - but hasn't done so yet.

Ms Scott is currently suing vaccine maker Astra-Zeneca. She said pharmaceutical giants have 'felt untouchable', but should pay for damage caused by their products. 'I think they have an ethical responsibility. Their products might save lots of lives, but that doesn't mean they can get away with injuring and hurting people without any consequence,' she said. 'Car companies wouldn't be the same. If a car is faulty by design, it would be taken off the road. It doesn't seem to be the same for pharmaceutical companies.'

However, she said it's not just about financial compensation, but support for those harmed and their families. 'Jamie has had over 300 medical appointments, and that's going to be ongoing,' she said. 'The bereaved also need support, and as my children grow up, they're going to have questions that we might need medical help answering.

'Jamie was 44, I'm younger than that, we had a long life planned. We have two young children and everything changed that day.

'It’s been an emotional day. I feel both overwhelmed and underwhelmed, and cautiously optimistic that something might change.'

- - - 

James Telfer

James Telfer, of Covid-19 Bereaved Families for Justice, said there was a 'total lack of accountability' for those injured by vaccines.

'Where people were seriously harmed after vaccination, having acted in the public good, they deserve proper support and a fair route to redress,' he said.

'We entered the last pandemic without sufficient drug and vaccine manufacturing capacity. More than six years later nothing has changed.

'For the Covid bereaved, this is deeply personal. Many of our loved ones died because the vaccine came too late. We know exactly what is at stake when people are left exposed.

'Lessons in this report must be acted on now. The Government needs a serious long-term plan for vaccines, alongside therapeutics, anti-virals and prophylactics.'

- - - 

Shannon Banks

Shannon Banks, from Clinically Vulnerable Families, said the government failed to provide vital medication that could have protected many with serious underlying health conditions.

She said the Covid vaccine triggered her lupus, giving her pericarditis - severe heart inflammation. She has been shielding ever since.

However, things could have been different if the NHS had given her Evusheld, a preventative drug designed for people with compromised immune systems.

'I spent nine months in and out of hospital, and I now have to take drugs for the rest of my life,' she said. 'All because the Government decided not to buy the preventative treatment. 'I'm a leadership development consultant and haven't been able to do any in-person work since 2020.

'To most people it feels like this all finished a long time ago, but it's not over for people like me.'

Fellow lupus sufferer Dr Cathy Finnis added: 'We're living in a kind of twilight zone. We can't go out for meals. I've lost friends. We live a half life now.'

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Vaccine uptake was lower in communities with greater levels of deprivation and in some ethnic minority groups.

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The Inquiry finds that these disparities were predictable and must be addressed before the next pandemic.

Lady Hallett said: 'Tragically, a number of people suffered harm as a result of having a vaccine.

'This was a small minority compared to the overall scale of the vaccination programme, but of no less importance to the individuals affected and their families.

'I heard moving evidence of representatives from the vaccine injured and bereaved core participant groups, who have often felt silenced, ignored or treated as vaccine deniers. 

'It is vital in the context of a whole-population vaccination programme, in which the state is asking people to be vaccinated in part to protect others, that people are adequately supported when side effects do occur.

'A sufficiently supportive government scheme must be in place to help such people and their loved ones.

'I have found that the current scheme for those who have been injured as a result of having a vaccine – the vaccine damage payment scheme – is not sufficiently supportive and requires reform.'

Baroness Heather Hallett, chair of the UK Covid-19 inquiry, described the speed at which the vaccines were developed and rolled out as an ‘extraordinary feat’.

The report also highlights the vital role of drugs.

The drug dexamethasone was being used to save the lives of hospitalised Covid-19 patients by June 2020, within hours of trial results confirming its effectiveness.

By March 2021, it is estimated to have saved 22,000 lives in the UK and one million across the globe.

The report makes five recommendations ‘to ensure the UK is better placed to develop and deliver vaccines and therapeutics in any future pandemic’, including reform of the Vaccine Damage Payment Scheme.

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Others include establishing a pharmaceutical expert advisory panel to oversee the UK's preparedness to develop, procure and manufacture vaccines and therapeutics; and producing targeted vaccination strategies and communications to increase vaccine uptake and reduce inequalities.

Lady Hallett also calls for improving monitoring and evaluation of vaccine uptake to identify which measures are most effecting; and giving regulatory bodies better access to patients’ medical records so they can better monitor the safety of new vaccines and drugs.

She said: 'We cannot know when, but there will be another pandemic.

‘My recommendations, taken as a whole, should mean that the UK is better prepared for that pandemic.

‘I urge governments across the UK to work individually and collectively to implement these recommendations, in full and in a timely manner.’ 

A Government spokesperson welcomed the findings on the vaccine rollout, and said the 'achievements reflect the strength of our world-leading life sciences sector, the universal public health system in each of the four nations which allowed whole-population delivery of vaccines, and the extraordinary dedication of health and care staff'.

They added: 'The Government thanks Baroness Hallett and her team for their thorough work on these serious issues.

'We will consider its findings and recommendations in detail and respond in due course and remain committed to learning vital lessons from the Covid-19 Inquiry and to strengthen our preparedness for the future.'

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