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Direct Collection Bailiffs keep harassing me but they know I owe them nothing: TONY HETHERINGTON investigates

I have received a demand letter from Direct Collection Bailiffs Ltd, acting on behalf of Right Choice Insurance Brokers Ltd. Are you able to help me, please? Since you last helped me with this same matter, nothing has changed except that this letter has arrived. I hope they stop harassing me....read

Gold firm boss has a VERY shady past: He recently had lengthy ban on acting as a director of any company lifted: TONY HETHERINGTON investigates

I got back home from Christmas shopping to find a car parked on my drive. What are my rights? Consumer rights lawyer DEAN DUNHAM replies

£1,000 Uber Eats hit and run leaves a very sour taste as company refuses to identify the culprit: TONY HETHERINGTON investigates

Clive Lindsay, aka John Harris and Clive Mongelard, is the 'gold guru' who does NOT have the golden touch: TONY HETHERINGTON investigates

Can I make Royal Mail pay for a gift I posted to my sister in Scotland that never arrived? Consumer rights lawyer DEAN DUNHAM replies

How to nail your next job interview: As backlash over Labour Budget mounts, recruitment guru JAMES REED gives his top tips

How can I submit a foolproof insurance claim for flood damage caused by Storm Bert? Consumer rights lawyer DEAN DUNHAM replies

Tui's festive fibs over its Mistletoe & Rhine cruise to the German Christmas markets: TONY HETHERINGTON

Why has TfL stopped refunding me ULEZ fees when I go for cancer treatment? SALLY SORTS IT

Do I have to pay for repairs to a washing machine I bought only two years ago? Consumer rights lawyer DEAN DUNHAM replies

This isn't just any bond... it's a fake Marks & Spencer fixed rate bond: TONY HETHERINGTON investigates

We booked a five-day German Christmas market tour with TUI - but now two won't even be happening: TONY HETHERINGTON investigates

What can we do about neighbour's bamboo growing under our fence? Consumer rights lawyer DEAN DUNHAM replies

We invested in Cauta Capital's bonds but the interest payments stopped: TONY HETHERINGTON investigates

Can I really face a £50,000 fine for fly-tipping on common land? Consumer rights lawyer DEAN DUNHAM replies

This voucher giant has 8,000 unhappy customers - thanks to its infuriating chatbot: TONY HETHERINGTON investigates

The bin men broke our recycling bin - is it fair for the council to ask us to pay for a new one? Consumer rights lawyer DEAN DUNHAM replies

Dodgy car number plate firm Click4Reg has failed to deliver - again: TONY HETHERINGTON investigates

A farmer has put up a fence and it's ruined my favourite walk - can I fight back? Consumer rights lawyer DEAN DUNHAM replies

Is Linc Drinks a sparkling investment? TONY HETHERINGTON investigates its high-yielding loan bond claim and finds drinks firm is full of froth

My cruise changed its course to places I don't want to see. Am I entitled to my money back? DEAN DUNHAM replies

My neighbour's tree is making our rooms dark - can I force them to prune it? DEAN DUNHAM replies

My insurer won't cover flood damage to my home after heavy rain - what can I do now? DEAN DUNHAM replies

Can I ignore my father's will if he is asking for his dog to be put down and I don't agree?

What rights do I have to stop my neighbour's teenage son kicking a ball against their fence? Consumer rights lawyer DEAN DUNHAM replies

Nutshell gave me the cheapest car insurance quote - but should I go with a firm that is not household name?

A WW2 bomb boat sank near the house I bought in Kent - would insurance pay out if it blows up and damages my property?

Bid to land honour for timeshare claims boss beggars belief, says TONY HETHERINGTON

Our neighbour wants fibre broadband installed under my driveway - can I stop it being dug up? Consumer rights lawyer DEAN DUNHAM replies

Four years after debt collector Lowell demanded cash from reader who didn't owe any, it is back - wanting MORE: TONY HETHERINGTON investigates

Ball from the golf club next door broke my son's window. Who should pay to fix it? Consumer rights lawyer DEAN DUNHAM replies

My husband has same hand condition as Margaret Thatcher - but Axa backtracked on his treatment: TONY HETHERINGTON investigates

Smart meter glitch meant I was undercharged for 18 months - can my supplier back bill me? Consumer rights lawyer DEAN DUNHAM replies

I answered an advert offering to prepare wills for £47 but was bamboozled into paying Town and Country Law £600: TONY HETHERINGTON investigates

Pension firm demanded £95,000 back for error that was all its fault: TONY HETHERINGTON investigates

I sent back a laptop, but the retailer says package never arrived - what do I do now? Consumer lawyer DEAN DUNHAM replies

I rejected my online shop as items were missing - can Tesco still charge me for delivery? DEAN DUNHAM replies

Do I REALLY have to pay for a replacement after my smart meter went faulty after 12 months? DEAN DUNHAM replies

My granddaughter got three points for speeding during a driving lesson - is the instructor liable? Consumer rights lawyer DEAN DUNHAM replies

Our father died seven years ago, why are we still waiting for £200,000 of our inheritance? TONY HETHERINGTON investigates

What business expenses CAN you claim against tax, and which are NOT allowed: Tips for the self-employed from our expert HEATHER ROGERS

Help! My ex plans to leave me his £2m estate, landing me a huge inheritance tax bill - I've told him to change his will! HEATHER ROGERS replies

Why did Barclays freeze our Neighbourhood Watch bank account? TONY HETHERINGTON investigates

My neighbour has started keeping bees - is there anything I can do to stop him? Consumer lawyer DEAN DUNHAM replies

TONY HETHERINGTON: Boss behind firms fined £340k for more than 1.4m nuisance calls is unmasked

How do we stop our troubled child gambling away their inheritance? We can't just exclude one of our five children from our will

Take That's concert at Co-op Live has moved venue - can I reject my new seats 53 rows further back? Consumer lawyer DEAN DUNHAM replies

My elderly father was duped into £25k debt by scam company Marks Art: TONY HETHERINGTON

Emerald bond fund owes me £25,000: TONY HETHERINGTON investigates

My partner's ex is hiding earnings to avoid child maintenance, so why won't HMRC go after him for tax evasion? HEATHER ROGERS replies

TONY HETHERINGTON: HM Revenue & Customs taxed me on £14,000 savings interest that wasn't mine

I've saved £1million and need help managing my money - but how do I find a financial adviser that I can trust?

I've got a shock £4k tax bill after my salary went over £100k - why didn't work remove my personal allowance? HEATHER ROGERS replies

Bailiffs collected money on my behalf - but months later, Kingston-upon-Thames County Court still has the cash: TONY HETHERINGTON investigates

My travel insurer is refusing to pay in full for cancelled accommodation in Lake Como because my wife wasn't on the policy - is this right?

I moved into a new-build home and British Gas refuses to give me a display for my smart meter

Why have I paid 67 PER CENT tax on my savings interest? I earn over £100k but should at least get a £500 tax-free savings allowance

Royal Jordanian Airlines changed our flights and ruined our trip - why don't we have a refund after 20 phone calls? TONY HETHERINGTON investigates

£15,000 has been deposited in my bank account by mistake, am I allowed to keep it? Consumer rights lawyer DEAN DUNHAM replies

I’m a vicar so the Church of England provides housing and I rent out my family home - will I owe CGT if I sell it? HEATHER ROGERS replies
Page
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ANSWERS FROM THE Experts
- My patio slabs started to slip after just a year, but the builder won't reply to my emails: Consumer lawyer DEAN DUNHAM replies
- M&G still won't give me late husband's £400,000 pension which I need to pay my mortgage: SALLY SORTS IT
- A solicitor posted my financial details to a neighbour, can I be compensated? DEAN DUNHAM replies
- L&G still won't pay us £132,000 months after my husband's terminal diagnosis: SALLY SORTS IT
- I'm 78 and have been left with a £23,000 bill for switching energy supplier: SALLY SORTS IT
- Major warning to anyone paying their builder in CASH... and the serious risks it comes with, by consumer lawyer DEAN DUNHAM
- I discovered a hidden camera filming me in my holiday apartment, can I claim a refund? DEAN DUNHAM replies
- TONY HETHERINGTON: Timeshare claims firm JSD Group Limited - which also cold calls solar panel owners - doesn't deserve your time
- Aviva paid up when my car was stolen but lease firm claims I still owe it £3,500: SALLY SORTS IT
- I spent £50 successfully proving my parking ticket was unfair. Can I get my expenses back? DEAN DUNHAM replies
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