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My dad left £1,442 of old stamps when he died - but Royal Mail won't give me the cash: SALLY SORTS IT
I am executor for the estate of my father who died last year aged 93. He left behind 1,661 unused non-barcoded postage stamps with a face value of £1,442.19. I contacted Royal Mail to ask if they could be cashed in as we are never going to be able to use so many stamps. I was advised to post the stamps with a 'swap-out' form because they were not bar-coded....read
What's the truth about this energy firm promising me 12% returns? TONY HETHERINGTON investigates
BA won't refund £1,840 voucher issued during Covid that didn't work when I tried to use it: SALLY SORTS IT
My friend has put thousands into a mysterious new company - now she wants to invest even more: TONY HETHERINGTON investigates
My 'smart' dishwasher ordered THREE YEARS of tablets - now I can't get my money back: SALLY SORTS IT
Dad's £54,000 van has a brake fault but he can't get a refund: TONY HETHERINGTON investigates
SALLY SORTS IT: My £200 private health check gave the incorrect blood pressure but I was denied a refund
I was hit with a £100 charge while queuing to leave a car park: TONY HETHERINGTON investigates
Why has my Civil Service pension failed to appear after I retired? TONY HETHERINGTON investigates
Pet insurer charged £250 excess THREE times after our black labrador's single operation: SALLY SORTS IT
Why did all 12 cheques I deposited at the Post Office disappear? TONY HETHERINGTON investigates
My new dentist says I need five fillings - can I get my old one to cover the £900 bill? SALLY SORTS IT
My Suits Me bank account was hacked and I lost £4,200: TONY HETHERINGTON investigates
The RAC sent us a measly £40 after we waited TWO DAYS for a rescue that never came: SALLY SORTS IT
John Lewis binned my carpet - but refuses to give me a refund: TONY HETHERINGTON investigates
JD Williams sent me the wrong jeans three times - then I got £70 bill for phoning them: SALLY SORTS IT
A storage firm lost the entire contents of our five-bed home: TONY HETHERINGTON investigates
I was hounded over an £11 road toll in Hungary - which I'd paid! TONY HETHERINGTON investigates
Art investment company with two disqualified directors is wound up: TONY HETHERINGTON investigates
Help! I inherited a £117 BT debt which ruined my credit score: TONY HETHERINGTON investigates
I ordered a shirt online, but the shop accidentally sent me two - do I have to send one back? Consumer lawyer DEAN DUNHAM replies
I've heard the Isa savings limit might be cut: Should I pause investing and fill my £20,000 allowance in cash?
I lost £500,000 to a scam, but the solicitors who received the cash refuse to say what happened to it: TONY HETHERINGTON investigates
My father was sold a trust to beat care fees that's useless and will cost £3,000 to cancel: SALLY SORTS IT
A useless funding adviser at Student Loans Company has landed me with a £9,250 bill: TONY HETHERINGTON investigates
eBay sold my Rolex for £2,200... then sent it back with a fault - and told ME to pay refund: SALLY SORTS IT
Willis Towers Watson hacked back my pension and lump sum... just as I retired after admitting it made a mistake: TONY HETHERINGTON investigates
Barclays won't pay £3,646 interest on my late brother-in-law's £880,000 savings: SALLY SORTS IT
A firm says it can recover funds from my failed investment - should I pay £9,000? TONY HETHERINGTON investigates
Do I have to repay £7,400 from Civil Service pension? TONY HETHERINGTON investigates
TUI barred me from flight - as my valid passport was more than ten years old: SALLY SORTS IT
HMRC wants £75 a week from my pension for overpaid tax credits: TONY HETHERINGTON investigates
Barclays won't let my horse charity take £220,000 donations to another bank: SALLY SORTS IT
Our pooch was banned from the restaurant in a 'dog friendly' hotel - can we demand a refund? Consumer lawyer DEAN DUNHAM replies
Gold is flying - but Solomon Global offered me less for my coins than I paid: TONY HETHERINGTON investigates
Domestic & General said it would cover £3,000 plumbing bill - then did a U-turn: SALLY SORTS IT
I've been sent a parking ticket from a holiday in Italy a year ago - do I still have to pay? Consumer rights lawyer DEAN DUNHAM replies
Help! My Beatles book is not giving me any royalties: TONY HETHERINGTON investigates
My dad's neighbour wants to remove trees and hedges that have given him privacy for years - can he stop them? DEAN DUNHAM replies
My insurer won't pay out for cardiac arrest... over an earache I had 18 months ago: SALLY SORTS IT
I lost my daughter to cancer but Aviva won't hand over her £37,600 pension: SALLY SORTS IT
Snake on a Plane! How did a fraudster pocket my BA flight refund? TONY HETHERINGTON investigates
My mum was convinced to put £25,000 in a secret investment scheme: TONY HETHERINGTON investigates
I've been charged £2,250 for using my phone to connect to Dubai airport Wi-Fi: SALLY SORTS IT
I paid £2.70 for parking but then solicitors sent me a demand for £170! TONY HETHERINGTON investigates
Virgin bumped us off flight to the U.S. and promised to refund 75% - but it's never paid up: SALLY SORTS IT
My neighbour and I fell out over a fence - now I'm selling he's putting off buyers, What can I do? Consumer rights lawyer DEAN DUNHAM replies
Blockchain Access UK crypto bosses face fine as accounts go AWOL: TONY HETHERINGTON investigates
Bupa refuses to cover home nursing bills after my husband spent four months in hospital: SALLY SORTS IT
Can I stop my neighbour replacing half our shared roof with cheap tiles in the wrong colour? Consumer rights lawyer DEAN DUNHAM replies
Time to strike off fake boss Mubasher Asim from Domestic Care & Repair who is stealing your cash: TONY HETHERINGTON investigates
My mother-in-law had a stroke and couldn't go on holiday - but insurer won't pay £4,998 bill: SALLY SORTS IT
Our gazebo was wrecked in the storm - can I claim for it if it's not listed on my insurance? Consumer lawyer DEAN DUNHAM replies
Profits galore? No, this whisky offer tastes like a scam: TONY HETHERINGTON investigates
Our neighbour's son has smashed our greenhouse with a football - how do I force his parents to pay? Consumer rights lawyer DEAN DUNHAM replies
TSB let a fraudster open an account in my name - without proper checks: TONY HETHERINGTON investigates
Is a school bus driver allowed to throw my daughter off because her pass didn't work? Consumer lawyer DEAN DUNHAM replies
Is my £30,000 'whisky' investment genuine - or a glorified IOU? TONY HETHERINGTON investigates
I was accosted and forced to transfer money from my bank app - who should help me? DEAN DUNHAM replies
Can I refuse to let security staff search my bag if I set off the alarm leaving a shop? Consumer rights lawyer DEAN DUNHAM replies
Am I being targeted by a rare metals scam within a scam? TONY HETHERINGTON investigates
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ANSWERS FROM THE Experts
- My patio slabs started to slip after just a year, but the builder won't reply to my emails: Consumer lawyer DEAN DUNHAM replies
- M&G still won't give me late husband's £400,000 pension which I need to pay my mortgage: SALLY SORTS IT
- A solicitor posted my financial details to a neighbour, can I be compensated? DEAN DUNHAM replies
- L&G still won't pay us £132,000 months after my husband's terminal diagnosis: SALLY SORTS IT
- I'm 78 and have been left with a £23,000 bill for switching energy supplier: SALLY SORTS IT
- Major warning to anyone paying their builder in CASH... and the serious risks it comes with, by consumer lawyer DEAN DUNHAM
- I discovered a hidden camera filming me in my holiday apartment, can I claim a refund? DEAN DUNHAM replies
- TONY HETHERINGTON: Timeshare claims firm JSD Group Limited - which also cold calls solar panel owners - doesn't deserve your time
- Aviva paid up when my car was stolen but lease firm claims I still owe it £3,500: SALLY SORTS IT
- I spent £50 successfully proving my parking ticket was unfair. Can I get my expenses back? DEAN DUNHAM replies
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